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How 220pati Handles Your Personal Data

At 220pati, every piece of information you share when opening an account — your name, contact details and payment data — is handled with clear rules on what…

Data collected only as neededUPI, Paytm, PhonePe — payment data encryptedYour right to access and deleteIndia-region account protectionsPrivacy contact available any time
220pati How 220pati Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about your data, want to request a copy of what we hold, or need to ask us to delete specific records from your account, our privacy support team handles these requests separately from general account support. Use any of the channels below to start a privacy-specific request and we will confirm receipt within one business day.

Team online

Email Privacy Request

Send a written request to our dedicated privacy address. Include your registered mobile number and the nature of your request. We respond to data access and deletion requests within seven business days of confirmed receipt.

Live Chat — Privacy Queue

Start a live chat session and select the privacy option from the support menu. A trained agent handles data queries separately from account or payment issues, keeping your request confidential and documented.

Account Settings Panel

Log into your account, navigate to Settings and find the Data and Privacy section. From there you can download a summary of the personal data we hold on your account or raise a deletion request without contacting support.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security at 220pati

Security practices at 220pati are built around the specific data types we collect — account credentials, payment instrument identifiers and session activity.

Encrypted Data Storage

All personal and payment data is stored using AES-256 encryption at rest.

Cookie Use and Controls

We use session cookies to keep you logged in and analytics cookies to understand which account features are used most.

Payment Data Handling

When you complete a deposit via UPI or Paytm, the transaction details pass through PCI-DSS compliant processors.

Data Retention Periods

Account data is retained for as long as your account is active and for a period required by applicable financial…

Your Right to Access and Correct

You can request a full export of the personal data held against your account at any time.

Account Deletion and Data Erasure

If you choose to close your account, submit a deletion request through the privacy queue.

Common Questions About Your Privacy at 220pati

The questions below cover the data rights and privacy practices that our account holders in India ask about most frequently. If your question is not listed here, reach out through the privacy contact channels on this page and we will respond with a specific answer for your situation.

We collect your full name, email address, mobile number and the payment method details you choose to link — such as your UPI handle or Paytm registered number. We collect device identifiers and session data to secure your login and prevent unauthorised access to your account.

Only a transaction reference identifier is stored on our servers after a UPI or Paytm deposit. Full payment credentials pass through our PCI-DSS compliant payment processor and are never written to our primary account database. PhonePe transactions follow the same process.

Log in and go to Settings, then the Data and Privacy section to download your data summary directly. Alternatively, email our privacy team with your registered mobile number and the subject line 'Data Access Request' and we will send a full export within seven business days.

Yes. Submit a deletion request through the privacy queue in live chat or by email. We erase personal identifiers from live systems within 30 days. Some transaction records are retained for the minimum period required by applicable financial record-keeping rules before permanent deletion.

We share data only with the payment processors required to complete your UPI, Paytm or PhonePe transactions and with identity verification services where local law requires it. We do not sell or rent your personal data to advertisers or unaffiliated third parties under any circumstances.

We use session cookies to keep your account logged in and analytics cookies to understand how account features are used. You can disable analytics cookies through your browser settings at any time. Turning them off does not affect your ability to deposit via UPI or Paytm, or access any account feature.

Contact our privacy support team immediately through live chat and select the security or privacy option. Change your account password straight away from the Settings panel. We will investigate the session logs tied to your account and respond with findings within 24 hours of your report.